Services
Transportation Assistance
Help figuring out transportation options and getting set up so getting there is one less worry.
Who may benefit
Individuals and families who need guidance coordinating transportation for appointments, activities, or daily routines.
What this service includes
- Help understanding available transportation options
- Guidance setting up tools or accounts when appropriate
- Planning support so rides are less stressful
- Weekly ride vouchers through Acumen/Uber for eligible individuals
- Coordination — New Ability Associates helps arrange rides; we do not drive and are not a transportation carrier
How services are delivered
Support is typically provided virtually. For eligible individuals, we can help coordinate weekly ride vouchers through Acumen/Uber. New Ability Associates coordinates the rides; we do not drive.
Frequently asked questions
Do you provide the rides yourselves?
No. We assist with coordination and setup. Third-party providers such as Uber operate their own services under their own terms. New Ability Associates coordinates rides; we do not drive.
Are vouchers guaranteed?
No. Weekly ride vouchers through Acumen/Uber are available for eligible individuals. Eligibility depends on separate program criteria and is not guaranteed.